Table 3 Mean score with standard deviation and independents samples t-test of different items relating to physician-patient communication behavior (PPCB) by ethnicity
From: Disparity in physician-patient communication by ethnicity: evidence from Bangladesh
| Items | Bengali | Ethnic Minority | t | p |
|---|---|---|---|---|
| Your doctor greeted you in a way that made you feel comfortable | 3.53 (±1.16) | 3.27 (±1.09) | 3.44 | .001 |
| Discussed your reason(s) for coming | 4.04 (±).74 | 4.04 (±.80) | .04 | .967 |
| Encouraged you to express your thoughts concerning health problems | 3.99 (±.76) | 3.48 (±1.01) | 8.41 | <.001 |
| Listened carefully to you | 4.11 (±.77) | 3.84 (±.87) | 4.90 | <.001 |
| Understood what you had to say | 3.93 (±.94) | 3.62 (±1.04) | 4.56 | <.001 |
| If a physical examination was required, the doctor fully explained | 3.19 (±1.23) | 2.47 (±1.24) | 8.43 | <.001 |
| Explained the lab tests needed (e.g., blood, X-rays, ultrasound, etc.) | 3.22 (±1.15) | 2.45 (±1.26) | 9.31 | <.001 |
| Discussed treatment options with you | 3.73 (±1.00) | 3.08 (±1.23) | 8.54 | <.001 |
| Gave you as much information as you wanted | 3.72 (±.92) | 3.20 (±1.01) | 7.77 | <.001 |
| Checked to see if the treatment plan(s) was acceptable to you | 2.70 (±1.36) | 2.14 (±1.32) | 6.19 | <.001 |
| Explained medications, if any, including possible side effects | 2.64 (±1.30) | 2.19 (±1.25) | 5.17 | <.001 |
| Encouraged you to ask questions | 3.81 (±.86) | 3.02 (±1.13) | 11.57 | <.001 |
| Responded to your questions and concerns | 3.73 (±1.01) | 2.94 (±1.26) | 10.14 | <.001 |
| Showed concern about you as a person | 3.97 (±.82) | 3.76 (±.94) | 3.61 | <.001 |
| Involved you in decisions about your health as much as you wanted | 3.56 (±.99) | 3.17 (±1.13) | 5.29 | <.001 |
| Discussed next steps including any follow-up plans | 3.64 (±1.10) | 2.83 (±1.35) | 9.56 | <.001 |
| Checked to be sure you understood | 3.63 (±1.09) | 2.83 (±1.27) | 9.84 | <.001 |
| Spent the right amount of time with you | 3.98 (±.76) | 3.43 (±.95) | 9.34 | <.001 |
| Overall, you were satisfied with your visit to the doctor today | 3.95 (±.83) | 3.60 (±1.03) | 5.40 | <.001 |